Laserfiche recognized as the 2022 Gartner® Peer Insights™ Customers’ Choice for Content Services Platforms


LONG BEACH, Calif., March 31, 2022 /PRNewswire/ — Laserfiche — the leading SaaS provider of intelligent content management and business process automation — has been named Customers’ Choice in the 2022 Gartner Peer Insights “Voice of the Customer” report: contents. According to Gartner, “Gartner Peer Insights is a free peer review and rating platform designed for enterprise software and services decision makers. Reviews are subject to a strict validation and moderation process to ensure their authenticity.

“Customers are at the heart of everything we do at Laserfiche and their passion for finding innovative ways to use our products is inspiring,” said Laserfiche Senior Vice President of Corporate Strategy and CIO. Thomas Phelps IV. “We are honored to have been recognized by our customers on Gartner Peer Insights for our product capabilities, sales and support experience, and deployment experience, earning us the Customer Choice designation. for three consecutive years.

Gartner defines Content Services Platforms (CSPs) as integrated platforms that provide content-centric services, repositories, APIs, solutions, and enterprise processing tools to support business and digital transformation. Laserfiche continues to evolve its offerings beyond traditional enterprise content management (ECM) capabilities, building on Laserfiche’s strengths in automating content-centric business processes, electronic forms, dashboard analysis, records management and audit trail. This includes the Laserfiche API, Microsoft Teams integration, Laserfiche Vault, workflow bots, smart invoice capture, and direct sharing.

This year, the company launched Laserfiche Solution Marketplace, expanding a collection of over 100 solution templates with downloadable tools for rapid deployment of automated solutions. The Marketplace enables customers to accelerate business innovation and transformation through industry-specific solutions, core business processes such as onboarding new employees, and templates that help users to automate processes related to COVID-19.

In the ‘Voice of the Customer’: Content Services Platforms report, Laserfiche received the highest average overall ratings (4.5 out of 5), at 31st Jan 2022 based on 86 reviews, vendors included. Laserfiche is also a choice of customers in midsize businesses and North America categories, and a Strong Performer in the Asia Pacific Category.

“MPI embraces the tools of innovation that allow us to provide the best possible experience for our attendees and employees,” said Joel Manfredo, CIO at Motion Picture Industry Pension & Health Plans (MPI). “Laserfiche is a visionary partner whose robust platform and customer-centric approach aligns with our strategic technology plans while inspiring innovative initiatives to drive our digital transformation forward. »

To learn more about how customers have rated Laserfiche, download a free copy of the 2022 Gartner Peer Insights “Voice of the Customer”: Content Services Platforms report here.

About Gartner Peer Insights
Gartner Peer Insights is an online platform for reviews and reviews of IT software and services written and read by IT professionals and technology decision makers. The goal is to help IT managers make more informed purchasing decisions and help technology vendors improve their products by receiving objective and unbiased feedback from their customers. Gartner Peer Insights includes over 350,000 verified reviews from over 340 markets. For more information, visit

Gartner Disclaimer
Gartner Peer Insights Customers’ Choice constitutes the subjective opinions of individual end-user reviews, ratings, and data applied to a documented methodology; they do not represent the views or constitute an endorsement of Gartner or its affiliates.

Gartner, Gartner Peer Insights “Voice of the Customer”: Content Services Platforms, Peer Contributors, 29and March 2022

Gartner® and Peer Insights™ are registered trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences and should not be construed as statements of fact or represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content, and makes no warranties, express or implied, with respect to this content, as to its accuracy or completeness, including any warranties of merchantability or fitness for purpose. particular.

About Laserfiche
Laserfiche is the leading SaaS provider of intelligent content management and business process automation. With powerful workflows, electronic forms, document management and analysis, Laserfiche® The platform accelerates the way business is done, allowing leaders to focus on growth across the enterprise.

Laserfiche pioneered the paperless office with enterprise content management. Today, Laserfiche’s cloud-first development approach integrates innovations in machine learning and AI to enable organizations in more than 80 countries to transform into digital businesses. Customers in all industries – including government, education, financial services, healthcare and manufacturing – use Laserfiche to increase productivity, scale their business and deliver digital customer experiences.

Laserfiche employees in offices around the world are committed to the company’s vision of empowering customers and inspiring people to reinvent the way technology can transform lives.

Connect with Laserfiche:
Laserfiche Blog | Twitter | LinkedIn | Facebook

About MPI
The Motion Picture Industry Pension and Health Plans (“MPI”) are Taft-Hartley trust funds established by labor agreements between many unions and employers in the film production industry. MPI is governed by its 32-member Board of Directors and provides health and retirement benefits to more than 100,000 people who work in the entertainment industry.

SOURCE Laserfiche


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